Herrera De la Barrera, J., Aparicio Diaz, M., Gutierrea Perez, J., Meza Romero, I., & Torre Figueroa, M. (2019). Quality function deployment (QFD) methodology application to redesign the commercial process of a merchandise transportation company. Teknos Revista científica, 19(2), 61–74. https://doi.org/10.25044/25392190.978